What is the check-in and check-out policy at Mandarin Oriental Palace, Luzern?
Check-in is available from 15:00, and check-out is required by 12:00.
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Mandarin Oriental Palace, Luzern – A Favorite for Families in Lucerne
685US$
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Key details
About the Hotel
Haldenstrasse 10,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
- Steps from the Old Town
Perfect
9.1
9.7
4.5
4.7
Loved by guests
"The hotel is located right on the bank of Lake Lucerne with lovely views of the lake and surrounding mountains."
"The bathroom had an incredible shower and was filled with diptyque and dyson products."
"Our room was beautiful, had a beautiful view of the lake."
Amenities
Mandarin Oriental Palace, Luzern offers 91 spacious guest rooms, 19 junior suites, and 23 premium suites, with the largest suites featuring artworks and breathtaking views. The hotel includes state-of-the-art meeting and event spaces, highlighted by the opulent Edelweiss Ballroom. Guests can also enjoy a comprehensive wellness experience at the
Rooms
The hotel's exceptional accommodations include
Location
Situated directly on the shores of Lake Lucerne, the hotel is a 10-minute stroll from the historic pedestrianised old town. Guests can access major attractions like the KKL Luzern cultural concert hall and various shopping options within 15 minutes on foot. The proximity to nature provides a tranquil environment and stunning backdrops for outdoor adventures.
Dining
Culinary enthusiasts have access to four exceptional dining venues, including the two-Michelin-star
Wellness
Highlights
Location: Directly on the shores of Lake Lucerne
Rooms: 23 premium suites, the largest in Lucerne
Dining: Two-Michelin-star Colonnade
Wellness: SPA Bellefontaine with exclusive treatments
Events: Opulent Edelweiss Ballroom for social gatherings
Activities: Short stroll to historic old town
“In my opinion, this hotel achieves a rare balance of Belle Époque grandeur and contemporary luxury, clearly designed to impress. The award-winning dining and exclusive spa treatments stand out, promising a deeply refined experience. Its position near Lucerne's old town further enhances its appeal, in my opinion.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Lake View Room Terrace
2 persons
400 sq. feet
2 Single beds or 1 Queen-size bed
Balcony
room details
Panoramic Junior Suite
2 persons
560 sq. feet
1 King-size bed
Balcony
room details
Superior Room
2 persons
270 sq. feet
2 Single beds or 1 Queen-size bed
Shower
room details
Accessible Superior Room
2 persons
315 sq. feet
2 Single beds or 1 Queen-size bed
Shower
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
- Bathroom telephone
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Dining Onsite
At Mandarin Oriental Palace, Luzern, guests are invited to explore a variety of exquisite dining options that celebrate global flavors while offering stunning views of the surrounding landscape. From Mediterranean delights to Japanese artistry, each venue promises an inviting atmosphere perfect for any occasion.
MOzern
International
Ambiance
A vibrant dining space with views of the lake, creating a warm and inviting atmosphere.
Key Offerings
A delightful selection of breakfast, lunch, and dinner options that reflect a blend of local and international flavors, complemented by fresh ingredients.
Reservation
Reservations are recommended.
Open for breakfast, lunch, and dinner.
Quai 10
Mediterranean
Ambiance
Charming al fresco dining along the lake, offering a relaxed experience with fresh air and scenic views.
Key Offerings
Lunch and dinner featuring Mediterranean specialties that evoke the essence of sun-soaked coastlines.
Reservation
Reservations are recommended.
Open for lunch and dinner.
Minamo
Japanese
Ambiance
An elegant setting that showcases the artistry of Japanese cuisine, creating a serene space for dinner.
Key Offerings
Dinner is served with a focus on traditional Japanese flavors and presentations, utilizing seasonal ingredients.
Reservation
Reservations are recommended.
Open for dinner from 18:30 to 22:30, Monday to Sunday.
Colonnade
French
Ambiance
A sophisticated venue with a classic touch, perfect for enjoying an intimate dinner.
Key Offerings
Evenings feature a carefully curated French menu, available Wednesday to Saturday, with an emphasis on refined dining experiences.
Reservation
Reservations are recommended.
Open for dinner from 18:00 to 23:00, Wednesday to Saturday.
Palace Bar & Living Room
Casual Dining
Ambiance
A comfortable lounge setting where guests can unwind with a selection of drinks and light bites.
Key Offerings
Delight in traditional afternoon tea alongside a selection of snacks and sweet treats from the in-house pastry shop.
Reservation
Reservations are not needed.
Open throughout the day for snacks and beverages.
The Marlin
Seafood
Ambiance
An upscale dining experience with a focus on fresh seafood, accompanied by stunning lake views.
Key Offerings
Lunch and dinner showcasing a variety of seafood dishes that reflect local and seasonal selections.
Reservation
Reservations are recommended.
Open for lunch and dinner.
Location
Haldenstrasse 10,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
Map view
Haldenstrasse 10,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
City landmarks
Bridge
Chapel Bridge
3700 ft
Square
Lion Monument
2600 ft
Museum
Swiss Museum of Transport
4300 ft
Event hall
Lucerne Culture and Congress Centre
4400 ft
Museum
Glacier Garden of Lucerne
3100 ft
Landmark
Jesuit Church
4500 ft
Bridge
Spreuer Bridge
4900 ft
Museum
Bourbaki Panorama
2600 ft
Church
Franciscan Church
5000 ft
Landmark
Lake Lucerne
3400 ft
Museum
The Rosengart Collection
4600 ft
Museum
Alpineum
2800 ft
Museum
Modern Art Museum
2700 ft
Landmark
Old Town Lucerne
3900 ft
Landmark
Matthauskirche
2800 ft
Landmark
St Mark's Church
2900 ft
Museum
Natur-Museum Luzern
4900 ft
Landmark
Museggmauer
4700 ft
Public Building
Town Hall
3700 ft
Square
Schwanenplatz
2800 ft
Landmark
Nadelwehr Luzern
4300 ft
Landmark
Saint Peters Church
3000 ft
Park
Inseli Park
1.1
mi
Museum
Historisches Museum Luzern
4800 ft
Square
Kornmarkt
4000 ft
Landmark
The Nine Towers
4600 ft
Beach
Lido
1.1
mi
Mall
Nationalquai
1.3
mi
Nearby
Church
Church of St. Leodegar
1600 ft
Casino
Grand Casino Luzern
900 ft
Restaurants
Schweizerische Hotelfachschule
700 ft
Adligenswilerstrasse 22 6002 Luzern
Restaurant Olivo
800 ft
Haldenstrasse 6
Tivoli - Das Restaurant Am See
900 ft
Haldenstrasse 16A
China Shanghai 3
1100 ft
Haldenstrasse 23
National
2300 ft
Haldenstrasse 4 Grand Hotel National
Jialu National
1300 ft
Haldenstrasse 4 6006 Lucerne
Rebstock Restaurant
1900 ft
St.-Leodegar-Strasse 3 6006 Lucerne
Explore Lucerne
Explore Luzern
Lion Monument
10 minutes' walk
Famous sculpture commemorating Swiss Guards. Notable for its artistry and emotional depth, a must-see landmark.
Chapel Bridge
14 minutes' walk
Iconic wooden bridge with beautiful frescoes. Offers insights into Lucerne's history and stunning lake views.
Swiss Museum of Transport
16 minutes' walk
Interactive exhibits on Swiss transport history. Family-friendly, featuring trains, planes, and vintage cars.
Glacier Garden of Lucerne
12 minutes' walk
Natural history park with glacial potholes. Unique landscape and various educational exhibits on geology.
Restaurant Olivo
3 minutes' walk
Elegant ambiance featuring Mediterranean cuisine. Signature dishes include fresh seafood and homemade pastas.
Tivoli - Das Restaurant Am See
4 minutes' walk
Charming lakeside dining experience. Specializes in Swiss delicacies; perfect for enjoying local flavors.
Schweizerische Hotelfachschule
3 minutes' walk
Unique dining experience run by hospitality students. Offers innovative Swiss dishes in a friendly environment.
Grand Casino Luzern
4 minutes' walk
Vibrant casino with gaming options and dining. Regular events include poker nights and live entertainment.
Lucerne Culture and Congress Centre
16 minutes' walk
Iconic venue hosting concerts and cultural events. Check the calendar for upcoming performances and exhibitions.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at CHF 55 per day.
Internet
Wireless internet is available in the hotel rooms at CHF 15 per day.
Breakfast
The hotel offers a full breakfast at the price of CHF 50 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
6
Number of rooms:
133
Former name
mandarin oriental palace
FAQs
About Mandarin Oriental Palace, Luzern
How far is Mandarin Oriental Palace, Luzern from Zurich Airport?
The hotel is 64 km from Zurich Airport.
Is there an airport shuttle service offered by Mandarin Oriental Palace, Luzern?
Yes, the hotel provides a paid airport shuttle service.
What dining options are available at Mandarin Oriental Palace, Luzern?
The hotel features four restaurants offering Japanese, Mediterranean, and French cuisines.
Are there any nearby attractions to visit from Mandarin Oriental Palace, Luzern?
Nearby attractions include Chapel Bridge (1 km), Lion Monument (1 km), and Museum Rosengart Collection (2 km).
What amenities are included in the rooms at Mandarin Oriental Palace, Luzern?
Rooms include air conditioning, free Wi-Fi, a safe, and a private bathroom with free toiletries.
Does Mandarin Oriental Palace, Luzern have a fitness center or spa facilities?
Yes, the hotel features a fitness center and a spa with a sauna and steam room.
Is parking available at Mandarin Oriental Palace, Luzern?
Yes, guests can park their vehicles in the hotel's garage or car park.
Can guests enjoy outdoor dining at Mandarin Oriental Palace, Luzern?
Yes, the hotel offers alfresco dining options overlooking the lake.
What languages do the staff at Mandarin Oriental Palace, Luzern speak?
The staff speaks multiple languages to assist international guests.
Is Mandarin Oriental Palace, Luzern pet-friendly?
Yes, the hotel allows pets on the premises.
What unique features does Mandarin Oriental Palace, Luzern offer?
The hotel provides a private spa with views of the lake and mountains, along with panoramic rooftop terrace suites.
How close is Mandarin Oriental Palace, Luzern to the central beach?
The central beach is located 3 km from the hotel.
What notable design features does Mandarin Oriental Palace, Luzern have?
The hotel features a grand lobby with a piano, luxurious furnishings, and expansive windows for stunning views.
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