What is the check-in and check-out policy at Mandarin Oriental Palace, Luzern?
Check-in is available from 15:00, and check-out is required by 12:00.
75 photos
Mandarin Oriental Palace, Luzern – A Favorite for Families in Lucerne
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Key details
About the Hotel
Haldenstrasse 10, Lucerne, 6002,
- Steps from the Old Town
Perfect
9.1
9.7
4.7
4.8
5-star lakefront hotel with a two-Michelin-star restaurant in Lucerne
Dining
Spa & Wellness
Rooms
Location
The hotel sits on Lake Lucerne, less than 1 km from the
Family & Pet
The hotel offers
Highlights
Location: On Lake Lucerne, near Chapel Bridge and Lion Monument
Dining: Colonnade with two Michelin stars
Spa: SPA Bellefontaine with Far East-inspired treatments
Rooms: Panoramic Rooftop Terrace Suites and Presidential Suite
Family: Connecting rooms and kid-friendly buffet
Pet: Pets allowed with pet baskets and bowls
“In my opinion, this hotel achieves a rare balance of Belle Époque grandeur and contemporary luxury, clearly designed to impress. The award-winning dining and exclusive spa treatments stand out, promising a deeply refined experience. Its position near Lucerne's old town further enhances its appeal, in my opinion.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Lake View Room Terrace2 persons37 sq. feet2 Single beds or 1 Queen-size bedBalconyroom details
- Panoramic Junior Suite2 persons52 sq. feet1 King-size bedBalconyroom details
- Superior Room2 persons25 sq. feet2 Single beds or 1 Queen-size bedShowerroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
- Bathroom telephone
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Dining Onsite
At Mandarin Oriental Palace, Luzern, guests are invited to explore a variety of exquisite dining options that celebrate global flavors while offering stunning views of the surrounding landscape. From Mediterranean delights to Japanese artistry, each venue promises an inviting atmosphere perfect for any occasion.
Mandarin Oriental Palace, Luzern Location
Haldenstrasse 10, Lucerne, 6002,
Explore Lucerne
Explore Luzern
Lion Monument
10 minutes' walk
Famous sculpture commemorating Swiss Guards. Notable for its artistry and emotional depth, a must-see landmark.
Chapel Bridge
14 minutes' walk
Iconic wooden bridge with beautiful frescoes. Offers insights into Lucerne's history and stunning lake views.
Swiss Museum of Transport
16 minutes' walk
Interactive exhibits on Swiss transport history. Family-friendly, featuring trains, planes, and vintage cars.
Glacier Garden of Lucerne
12 minutes' walk
Natural history park with glacial potholes. Unique landscape and various educational exhibits on geology.
Lake Lucerne Water Sports
10 minutes' walk
Thrilling water sports including sailing and windsurfing. Rentals available, seasonal activities, a perfect summer escape.
Hiking in Pilatus
10 minutes' drive
Wonderful hiking trails with breathtaking views. Accessible via public transport; ideal for nature enthusiasts.
Yoga at Hirschpark
16 minutes' walk
Relaxing outdoor yoga sessions. Scenic park setting, encourages mindfulness and fitness. Check schedule for classes.
Restaurant Olivo
3 minutes' walk
Elegant ambiance featuring Mediterranean cuisine. Signature dishes include fresh seafood and homemade pastas.
Tivoli - Das Restaurant Am See
4 minutes' walk
Charming lakeside dining experience. Specializes in Swiss delicacies; perfect for enjoying local flavors.
Schweizerische Hotelfachschule
3 minutes' walk
Unique dining experience run by hospitality students. Offers innovative Swiss dishes in a friendly environment.
Grand Casino Luzern
4 minutes' walk
Vibrant casino with gaming options and dining. Regular events include poker nights and live entertainment.
Lucerne Culture and Congress Centre
16 minutes' walk
Iconic venue hosting concerts and cultural events. Check the calendar for upcoming performances and exhibitions.
Jazzkantine Luzern
10 minutes' drive
Funky music venue featuring local and touring jazz artists. Regular live performances, a hit for music lovers.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the hotel rooms at true.
Breakfast
The hotel offers a full breakfast at the price of CHF 50 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
6
Number of rooms:
133
Former name
mandarin oriental palace
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Professional staff
Excellent service
Incredible room
Delicious food
Cons
Noisy wellness area
Poor soundproofing
Guest reviewsShow more reviews
FAQs
About Mandarin Oriental Palace, Luzern
How far is Mandarin Oriental Palace, Luzern from Zurich Airport?
The hotel is 64 km from Zurich Airport.
Is there an airport shuttle service offered by Mandarin Oriental Palace, Luzern?
Yes, the hotel provides a paid airport shuttle service.
What dining options are available at Mandarin Oriental Palace, Luzern?
The hotel features four restaurants offering Japanese, Mediterranean, and French cuisines.
Are there any nearby attractions to visit from Mandarin Oriental Palace, Luzern?
Nearby attractions include Chapel Bridge (1 km), Lion Monument (1 km), and Museum Rosengart Collection (2 km).
What amenities are included in the rooms at Mandarin Oriental Palace, Luzern?
Rooms include air conditioning, free Wi-Fi, a safe, and a private bathroom with free toiletries.
Does Mandarin Oriental Palace, Luzern have a fitness center or spa facilities?
Yes, the hotel features a fitness center and a spa with a sauna and steam room.
Is parking available at Mandarin Oriental Palace, Luzern?
Yes, guests can park their vehicles in the hotel's garage or car park.
Can guests enjoy outdoor dining at Mandarin Oriental Palace, Luzern?
Yes, the hotel offers alfresco dining options overlooking the lake.
What languages do the staff at Mandarin Oriental Palace, Luzern speak?
The staff speaks multiple languages to assist international guests.
Is Mandarin Oriental Palace, Luzern pet-friendly?
Yes, the hotel allows pets on the premises.
What unique features does Mandarin Oriental Palace, Luzern offer?
The hotel provides a private spa with views of the lake and mountains, along with panoramic rooftop terrace suites.
How close is Mandarin Oriental Palace, Luzern to the central beach?
The central beach is located 3 km from the hotel.
What notable design features does Mandarin Oriental Palace, Luzern have?
The hotel features a grand lobby with a piano, luxurious furnishings, and expansive windows for stunning views.
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