"The hotel is located right on the bank of Lake Lucerne with lovely views of the lake and surrounding mountains."
Andrew from United States
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"The bathroom had an incredible shower and was filled with diptyque and dyson products."
Sarah J from United States
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"Our room was beautiful, had a beautiful view of the lake."
Ratna
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5-star luxury hotel with panoramic lake and mountain views in Lucerne
Dining
The hotel houses the award-winning restaurant Colonnade, which holds two Michelin stars. Four restaurants on-site offer cuisines including French, Japanese, and Mediterranean options. Outdoor dining areas overlook Lake Lucerne, providing a setting for lunch or dinner.
Spa & Wellness
SPA Bellefontaine provides luxury beauty treatments and wellness programs, incorporating techniques inspired by the Far East. Guests have access to a sauna, steam room, and a comprehensive fitness center. The spa lounge and relaxation area offer a space to unwind after treatments.
Accommodations
The 2,400 sq. ft. Presidential Suite offers views of the lake and mountains from separate living and sleeping quarters. Panoramic Rooftop Terrace Suites provide 360-degree vistas of Lucerne and the surrounding Alps. Connecting room options are available for families or groups traveling together.
Location & Nearby Attractions
The hotel is situated on the shores of Lake Lucerne, less than a 10-minute walk from the Lion Monument. Chapel Bridge and the Museum Rosengart Collection are both within walking distance. Zurich Airport is 64 km away, and the hotel offers airport shuttle services for guests.
Pet-Friendly & Family Features
The hotel provides pet baskets and pet bowls for guests traveling with animals. A kid-friendly buffet and kids' meals are available in the on-site restaurants. The hotel received a Condé Nast Traveler Reader's Choice Award recognition for its offerings.
Highlights
Dining: Two-Michelin-starred Colonnade restaurant
Suites: Presidential Suite at 2,400 sq. ft. with lake views
Spa: SPA Bellefontaine with Far East-inspired treatments
Wellness: Sauna, steam room, and fitness center
Location: 10-minute walk to Lion Monument and Chapel Bridge
Eco: Sustainable practices and eco-friendly initiatives
“In my opinion, this hotel achieves a rare balance of Belle Époque grandeur and contemporary luxury, clearly designed to impress. The award-winning dining and exclusive spa treatments stand out, promising a deeply refined experience. Its position near Lucerne's old town further enhances its appeal, in my opinion.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Lake View Room Terrace
2 persons
400 sq. feet
2 Single beds / 1 King-size bed
Balcony
room details
Panoramic Junior Suite
2 persons
560 sq. feet
1 King-size bed
Balcony
room details
Superior Room
2 persons
270 sq. feet
2 Single beds / 1 King-size bed
Shower
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.5/10Review score
General
No smoking on site
Car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Public parking is possible at a location nearby at CHF 55 per day.
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
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Dining Onsite
At Mandarin Oriental Palace, Luzern, guests are invited to explore a variety of exquisite dining options that celebrate global flavors while offering stunning views of the surrounding landscape. From Mediterranean delights to Japanese artistry, each venue promises an inviting atmosphere perfect for any occasion.
MOzern
International
Ambiance
A vibrant dining space with views of the lake, creating a warm and inviting atmosphere.
Key Offerings
A delightful selection of breakfast, lunch, and dinner options that reflect a blend of local and international flavors, complemented by fresh ingredients.
Reservation
Reservations are recommended.
Open for breakfast, lunch, and dinner.
Quai 10
Mediterranean
Ambiance
Charming al fresco dining along the lake, offering a relaxed experience with fresh air and scenic views.
Key Offerings
Lunch and dinner featuring Mediterranean specialties that evoke the essence of sun-soaked coastlines.
Reservation
Reservations are recommended.
Open for lunch and dinner.
Minamo
Japanese
Ambiance
An elegant setting that showcases the artistry of Japanese cuisine, creating a serene space for dinner.
Key Offerings
Dinner is served with a focus on traditional Japanese flavors and presentations, utilizing seasonal ingredients.
Reservation
Reservations are recommended.
Open for dinner from 18:30 to 22:30, Monday to Sunday.
Colonnade
French
Ambiance
A sophisticated venue with a classic touch, perfect for enjoying an intimate dinner.
Key Offerings
Evenings feature a carefully curated French menu, available Wednesday to Saturday, with an emphasis on refined dining experiences.
Reservation
Reservations are recommended.
Open for dinner from 18:00 to 23:00, Wednesday to Saturday.
Palace Bar & Living Room
Casual Dining
Ambiance
A comfortable lounge setting where guests can unwind with a selection of drinks and light bites.
Key Offerings
Delight in traditional afternoon tea alongside a selection of snacks and sweet treats from the in-house pastry shop.
Reservation
Reservations are not needed.
Open throughout the day for snacks and beverages.
The Marlin
Seafood
Ambiance
An upscale dining experience with a focus on fresh seafood, accompanied by stunning lake views.
Key Offerings
Lunch and dinner showcasing a variety of seafood dishes that reflect local and seasonal selections.
Reservation
Reservations are recommended.
Open for lunch and dinner.
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Mandarin Oriental Palace, Luzern Location
Haldenstrasse 10, Lucerne, 6002,
City landmarks
Bridge
Chapel Bridge
3700 ft
Square
Lion Monument
2600 ft
Museum
Swiss Museum of Transport
4300 ft
Event hall
Lucerne Culture and Congress Centre
4400 ft
Landmark
Jesuit Church
4500 ft
Church
Franciscan Church
5000 ft
Museum
The Rosengart Collection
4600 ft
Museum
Glacier Garden of Lucerne
3100 ft
Bridge
Spreuer Bridge
4900 ft
Museum
Bourbaki Panorama
2600 ft
Landmark
Lake Lucerne
3400 ft
Museum
Alpineum
2800 ft
Museum
Modern Art Museum
2700 ft
Landmark
Old Town Lucerne
3900 ft
Landmark
Matthauskirche
2800 ft
Landmark
St Mark's Church
2900 ft
Nearby
Casino
Grand Casino Luzern
900 ft
Church
Church of St. Leodegar
1600 ft
Restaurants
Schweizerische Hotelfachschule
700 ft
Adligenswilerstrasse 22 6002 Luzern
Restaurant Olivo
800 ft
Haldenstrasse 6
Tivoli - Das Restaurant Am See
900 ft
Haldenstrasse 16A
China Shanghai 3
1100 ft
Haldenstrasse 23
National
2300 ft
Haldenstrasse 4 Grand Hotel National
Jialu National
1300 ft
Haldenstrasse 4 6006 Lucerne
Rebstock Restaurant
1900 ft
St.-Leodegar-Strasse 3 6006 Lucerne
Explore Lucerne
Explore Luzern
Top Attractions
Activities
Dining
Entertainment
Lion Monument
10 minutes' walk
Famous sculpture commemorating Swiss Guards. Notable for its artistry and emotional depth, a must-see landmark.
Chapel Bridge
14 minutes' walk
Iconic wooden bridge with beautiful frescoes. Offers insights into Lucerne's history and stunning lake views.
Swiss Museum of Transport
16 minutes' walk
Interactive exhibits on Swiss transport history. Family-friendly, featuring trains, planes, and vintage cars.
Glacier Garden of Lucerne
12 minutes' walk
Natural history park with glacial potholes. Unique landscape and various educational exhibits on geology.
Lake Lucerne Water Sports
10 minutes' walk
Thrilling water sports including sailing and windsurfing. Rentals available, seasonal activities, a perfect summer escape.
Hiking in Pilatus
10 minutes' drive
Wonderful hiking trails with breathtaking views. Accessible via public transport; ideal for nature enthusiasts.
Yoga at Hirschpark
16 minutes' walk
Relaxing outdoor yoga sessions. Scenic park setting, encourages mindfulness and fitness. Check schedule for classes.
Restaurant Olivo
3 minutes' walk
Elegant ambiance featuring Mediterranean cuisine. Signature dishes include fresh seafood and homemade pastas.
Tivoli - Das Restaurant Am See
4 minutes' walk
Charming lakeside dining experience. Specializes in Swiss delicacies; perfect for enjoying local flavors.
Schweizerische Hotelfachschule
3 minutes' walk
Unique dining experience run by hospitality students. Offers innovative Swiss dishes in a friendly environment.
Grand Casino Luzern
4 minutes' walk
Vibrant casino with gaming options and dining. Regular events include poker nights and live entertainment.
Lucerne Culture and Congress Centre
16 minutes' walk
Iconic venue hosting concerts and cultural events. Check the calendar for upcoming performances and exhibitions.
Jazzkantine Luzern
10 minutes' drive
Funky music venue featuring local and touring jazz artists. Regular live performances, a hit for music lovers.
Tips on navigating the city
City Centre
Lucerne 9 min · 2300 ft
Airports
Kloten (ZRH) 103 min · 42.4 mi
Belp (BRN) 187 min · 77.3 mi
Train
Lucerne Station 12 min · 3300 ft
Bus
Bus stop 5 min · 1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at CHF 55 per day.
Internet
Wireless internet is available in the hotel rooms at CHF 15 per day.
Breakfast
The hotel offers a full breakfast at the price of CHF 50.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
6
Number of rooms:
138
Former name
mandarin oriental palace
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
9.0/10
Cleanliness
9.7/10
Comfort
9.6/10
Facilities
9.5/10
Free Wi-Fi
8.1/10
Location
9.7/10
Paid Wi-Fi
8.7/10
Staff
9.7/10
Value for money
8.6/10
Pros
Professional staff
Excellent service
Incredible room
Delicious food
Cons
Noisy wellness area
Poor soundproofing
Guest reviews
based on 384 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.