Mandarin Oriental Palace, Luzern – A Favorite for Families in Lucerne
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Key details
About the Hotel
Haldenstrasse 10, Lucerne, 6002,
-
Steps from the Old Town
Perfect
9.1
9.7
/10
4.7
4.8
/5
Loved by Mandarin Oriental Palace, Luzern guests
Fine views
Cute service
Perfect rooms
Comfortable bed
Really good stay
"The hotel is located right on the bank of Lake Lucerne with lovely views of the lake and surrounding mountains."
Andrew from United States
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"The bathroom had an incredible shower and was filled with diptyque and dyson products."
Sarah J from United States
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"Our room was beautiful, had a beautiful view of the lake."
Ratna
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5-star luxury lakeside retreat in Lucerne
Amenities
Mandarin Oriental Palace, Luzern offers 91 spacious guest rooms, 19 junior suites, and 23 premium suites, with the largest suites featuring artworks and breathtaking views. The hotel includes state-of-the-art meeting and event spaces, highlighted by the opulent Edelweiss Ballroom. Guests can also enjoy a comprehensive wellness experience at the SPA Bellefontaine, which incorporates treatments inspired by the Swiss Alps and Far East.
Rooms
The hotel's exceptional accommodations include Panoramic Rooftop Terrace Suites with expansive private terraces and commanding 360-degree views over Lake Lucerne and the Alps. Luxurious interiors showcase refined design, featuring marble bathrooms and world-class entertainment options. The Presidential Suite, with its unique oval living room, offers a truly distinguished atmosphere for an exclusive stay.
Location
Situated directly on the shores of Lake Lucerne, the hotel is a 10-minute stroll from the historic pedestrianised old town. Guests can access major attractions like the KKL Luzern cultural concert hall and various shopping options within 15 minutes on foot. The proximity to nature provides a tranquil environment and stunning backdrops for outdoor adventures.
Dining
Culinary enthusiasts have access to four exceptional dining venues, including the two-Michelin-star Colonnade, which showcases contemporary French cuisine. MOzern serves an all-day dining experience with a diverse menu and stunning lake views, while Quai 10 offers al fresco Mediterranean dishes. The hotel also features Minamo, an exclusive Japanese Omakase dining experience.
Wellness
SPA Bellefontaine at Mandarin Oriental Palace provides a serene sanctuary with private treatment rooms and a variety of indulgent treatments. Sophisticated fitness facilities are available 24 hours a day, including state-of-the-art equipment by Life Fitness. The wellness area includes a sauna and steam bath for relaxation after workouts.
Highlights
Location: Directly on the shores of Lake Lucerne
Rooms: 23 premium suites, the largest in Lucerne
Dining: Two-Michelin-star Colonnade
Wellness: SPA Bellefontaine with exclusive treatments
Events: Opulent Edelweiss Ballroom for social gatherings
Activities: Short stroll to historic old town
“In my opinion, this hotel achieves a rare balance of Belle Époque grandeur and contemporary luxury, clearly designed to impress. The award-winning dining and exclusive spa treatments stand out, promising a deeply refined experience. Its position near Lucerne's old town further enhances its appeal, in my opinion.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Lake View Room Terrace
2 persons
37 sq. feet
2 Single beds or 1 Queen-size bed
Balcony
room details
Panoramic Junior Suite
2 persons
52 sq. feet
1 King-size bed
Balcony
room details
Superior Room
2 persons
25 sq. feet
2 Single beds or 1 Queen-size bed
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.5/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Free toiletries
Bathroom telephone
Bedroom
Pillow menu
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Dining Onsite
At Mandarin Oriental Palace, Luzern, guests are invited to explore a variety of exquisite dining options that celebrate global flavors while offering stunning views of the surrounding landscape. From Mediterranean delights to Japanese artistry, each venue promises an inviting atmosphere perfect for any occasion.
MOzern
International
Ambiance
A vibrant dining space with views of the lake, creating a warm and inviting atmosphere.
Key Offerings
A delightful selection of breakfast, lunch, and dinner options that reflect a blend of local and international flavors, complemented by fresh ingredients.
Reservation
Reservations are recommended.
Open for breakfast, lunch, and dinner.
Quai 10
Mediterranean
Ambiance
Charming al fresco dining along the lake, offering a relaxed experience with fresh air and scenic views.
Key Offerings
Lunch and dinner featuring Mediterranean specialties that evoke the essence of sun-soaked coastlines.
Reservation
Reservations are recommended.
Open for lunch and dinner.
Minamo
Japanese
Ambiance
An elegant setting that showcases the artistry of Japanese cuisine, creating a serene space for dinner.
Key Offerings
Dinner is served with a focus on traditional Japanese flavors and presentations, utilizing seasonal ingredients.
Reservation
Reservations are recommended.
Open for dinner from 18:30 to 22:30, Monday to Sunday.
Colonnade
French
Ambiance
A sophisticated venue with a classic touch, perfect for enjoying an intimate dinner.
Key Offerings
Evenings feature a carefully curated French menu, available Wednesday to Saturday, with an emphasis on refined dining experiences.
Reservation
Reservations are recommended.
Open for dinner from 18:00 to 23:00, Wednesday to Saturday.
Palace Bar & Living Room
Casual Dining
Ambiance
A comfortable lounge setting where guests can unwind with a selection of drinks and light bites.
Key Offerings
Delight in traditional afternoon tea alongside a selection of snacks and sweet treats from the in-house pastry shop.
Reservation
Reservations are not needed.
Open throughout the day for snacks and beverages.
The Marlin
Seafood
Ambiance
An upscale dining experience with a focus on fresh seafood, accompanied by stunning lake views.
Key Offerings
Lunch and dinner showcasing a variety of seafood dishes that reflect local and seasonal selections.
Reservation
Reservations are recommended.
Open for lunch and dinner.
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Mandarin Oriental Palace, Luzern Location
Haldenstrasse 10, Lucerne, 6002,
Explore Lucerne
Explore Luzern
Top Attractions
Activities
Dining
Entertainment
Lion Monument
10 minutes' walk
Famous sculpture commemorating Swiss Guards. Notable for its artistry and emotional depth, a must-see landmark.
Chapel Bridge
14 minutes' walk
Iconic wooden bridge with beautiful frescoes. Offers insights into Lucerne's history and stunning lake views.
Swiss Museum of Transport
16 minutes' walk
Interactive exhibits on Swiss transport history. Family-friendly, featuring trains, planes, and vintage cars.
Glacier Garden of Lucerne
12 minutes' walk
Natural history park with glacial potholes. Unique landscape and various educational exhibits on geology.
Lake Lucerne Water Sports
10 minutes' walk
Thrilling water sports including sailing and windsurfing. Rentals available, seasonal activities, a perfect summer escape.
Hiking in Pilatus
10 minutes' drive
Wonderful hiking trails with breathtaking views. Accessible via public transport; ideal for nature enthusiasts.
Yoga at Hirschpark
16 minutes' walk
Relaxing outdoor yoga sessions. Scenic park setting, encourages mindfulness and fitness. Check schedule for classes.
Restaurant Olivo
3 minutes' walk
Elegant ambiance featuring Mediterranean cuisine. Signature dishes include fresh seafood and homemade pastas.
Tivoli - Das Restaurant Am See
4 minutes' walk
Charming lakeside dining experience. Specializes in Swiss delicacies; perfect for enjoying local flavors.
Schweizerische Hotelfachschule
3 minutes' walk
Unique dining experience run by hospitality students. Offers innovative Swiss dishes in a friendly environment.
Grand Casino Luzern
4 minutes' walk
Vibrant casino with gaming options and dining. Regular events include poker nights and live entertainment.
Lucerne Culture and Congress Centre
16 minutes' walk
Iconic venue hosting concerts and cultural events. Check the calendar for upcoming performances and exhibitions.
Jazzkantine Luzern
10 minutes' drive
Funky music venue featuring local and touring jazz artists. Regular live performances, a hit for music lovers.
Tips on navigating the city
City Centre
Lucerne 9 min · 2300 ft
Airports
Kloten (ZRH) 103 min · 42.4 mi
Belp (BRN) 187 min · 77.3 mi
Train
Lucerne Station 12 min · 3300 ft
Bus
Bus stop 5 min · 1400 ft
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the hotel rooms at true.
Breakfast
The hotel offers a full breakfast at the price of CHF 50 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
6
Number of rooms:
133
Former name
mandarin oriental palace
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 343 verified reviews
9.5 /10
Perfect
94 %
Recommend
Breakfast
8.3/10
Cleanliness
9.7/10
Comfort
9.6/10
Facilities
9.5/10
Free WiFi
8.1/10
Location
9.7/10
Paid Wi-Fi
8.7/10
Staff
9.6/10
Value for money
8.6/10
Pros
Professional staff
Excellent service
Incredible room
Delicious food
Cons
Noisy wellness area
Poor soundproofing
Guest reviews
based on 384 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Mandarin Oriental Palace, Luzern
What is the check-in and check-out policy at Mandarin Oriental Palace, Luzern?
Check-in is available from 15:00, and check-out is required by 12:00.
How far is Mandarin Oriental Palace, Luzern from Zurich Airport?
The hotel is 64 km from Zurich Airport.
Is there an airport shuttle service offered by Mandarin Oriental Palace, Luzern?
Yes, the hotel provides a paid airport shuttle service.
What dining options are available at Mandarin Oriental Palace, Luzern?
The hotel features four restaurants offering Japanese, Mediterranean, and French cuisines.
Are there any nearby attractions to visit from Mandarin Oriental Palace, Luzern?
Nearby attractions include Chapel Bridge (1 km), Lion Monument (1 km), and Museum Rosengart Collection (2 km).
What amenities are included in the rooms at Mandarin Oriental Palace, Luzern?
Rooms include air conditioning, free Wi-Fi, a safe, and a private bathroom with free toiletries.
Does Mandarin Oriental Palace, Luzern have a fitness center or spa facilities?
Yes, the hotel features a fitness center and a spa with a sauna and steam room.
Is parking available at Mandarin Oriental Palace, Luzern?
Yes, guests can park their vehicles in the hotel's garage or car park.
Can guests enjoy outdoor dining at Mandarin Oriental Palace, Luzern?
Yes, the hotel offers alfresco dining options overlooking the lake.
What languages do the staff at Mandarin Oriental Palace, Luzern speak?
The staff speaks multiple languages to assist international guests.
Is Mandarin Oriental Palace, Luzern pet-friendly?
Yes, the hotel allows pets on the premises.
What unique features does Mandarin Oriental Palace, Luzern offer?
The hotel provides a private spa with views of the lake and mountains, along with panoramic rooftop terrace suites.
How close is Mandarin Oriental Palace, Luzern to the central beach?
The central beach is located 3 km from the hotel.
What notable design features does Mandarin Oriental Palace, Luzern have?
The hotel features a grand lobby with a piano, luxurious furnishings, and expansive windows for stunning views.